Yes, we ship worldwide. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.
All parcels are shipped the following working day from purchase.
UK: 2-3 working days
EU: 3-5 working days
USA: 3-5 working days
Middle East: 4-7 working days
Due to COVID-19 expected delivery times can vary.
UK parcels are shipped using Hermes. All parcels with a destination outside of the UK are shipped using the express service from DHL international.
All UK customers will receive an email and SMS to notify them of the four hour delivery window.
All international customers can request a tracking number for their parcel.
Orders destined for countries outside of the UK are shipped on a DDU (delivery duty unpaid) basis. DDU means you may be liable to pay local sales taxes and customs duties on arrival of your order. Where this is the case, you will need to pay these costs to release your order from customs before it is delivered to you. Please note that we are unable to advise on the amount that this may be and cannot accept responsibility for these costs.
Product
LOTUS has a great tasting natural tropical flavour. Unlike most collagen drinks, our formulation does not have a fish after taste.
There have been no issues reported of taking LOTUS with medication or supplements. If you have any concerns please consult your doctor.
Due to the lack of long term studies being conducted on pregnant or breast feeding individuals consuming collagen we recommend you speak to your doctor for further advice. This is not limited to LOTUS, it involved all collagen based products.
There have been no reports of negative side effects.
Collagen is found naturally only in animals and therefore a vegan or vegetarian source does not currently exist. LOTUS is not suitable for vegans or vegetarians.
Yes, LOTUS is 100% halal.
Each 20ml sachet has a nutritional value of 21Kcal.
LOTUS has zero sugar.
LOTUS is free from Sugar, GMO’s, Gluten, Wheat, Nuts and Eggs. If you have any questions regarding any dietary requirements please contact us on: support@vitybox.com
Liquid formulations allow for ease of use, faster absorption and for higher amounts of different ingredients to be used. If the same formulation in LOTUS was used in tablets, you would have to take over 20 tablets to get the same amount of ingredients in our 20ml liquid serving size.
• Fewer fine lines and wrinkles
• Firmer, tighter skin
• Faster growing nails and hair
• Hydrated skin
• Healthy joints
• More energy
Nails: 2-3 weeks
Hair: 4-6 weeks
Skin: 5-8 weeks
Based on customer feedback and clinical research.
LOTUS is manufactured in England.
Using high-tech formulation science and engineering, we have developed a unique liquid delivery formula that packs all your essential nutrients, minerals, and proteins into a single, powerful citrus shot, that targets different areas of the body with more than 95% absorption compared to ~8% absorption of tablets and capsules. As well as the only collagen product that has premium patented Collagen, hydrolysed Keratin and Hyaluronic acid in combination. It has been invented by UK healthcare professionals and scientists.
Payments
We accept all major Visa, Mastercard, Amex, Maestro, Apply Pay, Google Pay.
We do not accept cash as a payment method.
Payment will be taken as soon as an order has been placed.
We take security very seriously, payments are processed with the highest level security and encryption. All transactions are subject to authorisation and validation from ourselves and your card issuer.
Email us on support@vitybox.com for a refund to be processed. All refunds are processed once the product has been returned in its original condition. The product must be returned within 30 days of purchase. Once a refund has been processed it can take up to 5 working day for the refund to show in your bank account. Always request a proof of postage. Without this, you will be unable to make a claim, should the return parcel go missing.
Subscriptions
You can delay your next order by logging into your account then select "upcoming order". Click on the product name then click on order date and a calendar will open allowing you to select your next order date.
Yes, you can cancel your subscription anytime. You must cancel your subscription one working day before the next order date to prevent the order from being processed.
In order to prevent an order from being processed you must cancel your subscription one working day before the next order date. Once an order has been processed it cannot be stopped and the parcel will be dispatched.
You can cancel your subscription by emailing us on support@vitybox.com
